Last Updated: June 2026
Refund Policy
At Jiggers in Joggers LLC, we provide customized digital services. Due to the time, expertise, and resources invested in each project, refunds are subject to the following conditions.
Eligible Refunds
A refund may be approved if:
- The project has not started.
- A duplicate payment was made.
- We are unable to deliver the agreed service due to our fault.
- Payment was processed in error.
Partial Refunds
If a project is cancelled after work has started:
- Only unfinished work may be eligible for a partial refund.
- Completed work remains billable.
- Administrative, consultation, and planning costs may be deducted.
Non-Refundable Services
The following are non-refundable once work has commenced:
- Website Design
- Website Development
- Graphic Design
- Logo Design
- Branding Services
- Character Design
- Illustrations
- SEO Services
- Social Media Management
- Marketing Campaigns
- Consulting Services
- Strategy Sessions
- Audits and Reports
Digital services cannot be returned once delivered and are generally non-refundable after work begins.
Third-Party Expenses
The following costs are never refundable:
- Domain Registrations
- Hosting Services
- Advertising Spend
- Software Licenses
- Premium Plugins
- Stock Assets
- Third-Party Service Fees
Cancellation Policy
Clients may request project cancellation at any time.
Work completed up to the cancellation date will be invoiced and deducted from any eligible refund amount.
Refund Request Procedure
To request a refund, please email:
Include:
- Full Name
- Invoice Number
- Project Name
- Reason for Refund Request
Processing Time
Approved refunds will be processed within 7-14 business days through the original payment method.
PayPal Disputes and Chargebacks
For payment disputes, we may provide evidence including:
- Signed Agreements
- Invoices
- Email Communications
- Project Files
- Revision History
- Delivery Records
- Client Approvals
Maintaining these records helps verify service fulfillment in the event of a payment dispute.
Contact
For refund-related inquiries:
Jiggers in Joggers LLC